CCPoker FAQ – Complete Answers to Your Most Common Questions

Enabling two-step verification on ccpoker significantly strengthens your account security. Even if your password is compromised, no one can log in without the OTP.

• 1Log in to ccpoker and click the profile icon in the top right corner.
• 2"Account Settings" → "Security" Go to the section.
• 3"Two-Step Verification" or "Enable 2FA" Select the option.
• 4Choose between SMS OTP or Google Authenticator. Most users in Bangladesh go with the SMS option.
• 5A verification code will be sent to your registered mobile number. Enter it to confirm.
• 6From this point on, an OTP will be required at every new login.

Withdrawal fees at ccpoker vary depending on the payment method. Details below:

• bKash & Nagad: ccpoker charges no fees on withdrawals. However, the mobile banking provider's own cashout charges may apply.
• Rocket: No fees from ccpoker.
• Bank Transfer: No charges on withdrawals of ৳500 or more. A ৳20 processing fee applies to amounts below that.
• USDT: Network gas fees apply and vary depending on network demand.

Withdrawal Limit:

• Minimum withdrawal: ৳300
• Daily limit: ৳50,000 (standard members), ৳2,00,000 (VIP)
• Weekly limit: ৳3,00,000
• Monthly maximum: ৳10,00,000

Deposit processing times on ccpoker vary depending on the method used:

• bKash & Nagad: Funds are typically credited to your account within 30 seconds to 3 minutes.
• Rocket: 1–5 minutes.
• Bank Transfer: Usually within 30 minutes, though some banks may take 1–2 hours.
• USDT (TRC-20): Typically 5–15 minutes after blockchain confirmation.

What to do if your deposit fails or gets stuck:

• 1Check your ccpoker "Payment History" to see if the transaction is still showing as "Pending".
• 2Check your bKash/Nagad app to confirm whether the amount was deducted.
• 3Money deducted but not showing on ccpoker? Take a screenshot.
• 4Send your transaction ID and screenshot via Live Chat.
• 5Most issues are resolved within 30 minutes.

Ccpoker regularly hosts tournaments and leaderboard events, open to all registered members.

General tournament rules:

• Certain tournaments require a buy-in fee to register. Freeroll tournaments have a ৳0 buy-in.
• Tournament schedules are available under the "Promotion" or "Tournament" tab.
• The prize pool is typically built from 90%–95% of the buy-ins.
• The top 10%–20% of finishers win prizes, with the exact structure shown in each event.

Leaderboard Events:

• Leaderboards typically run over 7-day or monthly periods.
• Points accumulate by wagering on eligible games – the more points you earn, the higher your rank.
• Cash prizes are awarded to finishers from top 3 up to top 50.
• The leaderboard updates in real time — you can track your rank live.

Forgetting your password happens to everyone. On ccpoker, you can reset it entirely on your own — no support needed.

• 1Go to the ccpoker login page and "Forgot Password?" Click the link.
• 2Enter the mobile number or email address you used during registration.
• 3A 6-digit OTP will be sent to your mobile or email. The code is valid for 10 minutes.
• 4Confirm the OTP and set a new password (minimum 8 characters, using a mix of uppercase, lowercase, and numbers).
• 5Log in using your new password.

If your mobile number has changed or you no longer have access to your email, contact live chat with your national ID and account details to verify your identity and have the reset done manually.

The easiest way to find promotions and bonus offers on ccpoker is to log in and head to the "Promotions" or "Offers" section on the homepage. Also:

• Login Banner: The latest offers are displayed in the scrollable banner on the homepage.
• SMS Notifications: SMS alerts for new offers are sent to your registered number.
• Inbox: Personalised bonus offers are sent directly to your account inbox.
• Pop-up: Special offer pop-ups may appear after you log in.

How often is it updated?

• Daily Cashback Offer: Resets every day at midnight.
• Weekly Bonus: New offers drop every Monday.
• Special Event Offers: Exclusive promotions run during sports seasons and festive occasions.
• Flash offers: Limited-time deals lasting 24–48 hours may appear occasionally.

Ccpoker's Live Casino lets you play in real time against live dealers. Via a live video stream over the internet, the dealer deals cards or spins the wheel – and you can place your bets right from your mobile.

How to get started:

• 1Log in to ccpoker and access the top menu or homepage to "Live Casino" or "Games" Go to the section.
• 2Pick your game – Baccarat, Roulette, Blackjack, Andar Bahar, Teen Patti, and more.
• 3Check the table betting limits and choose a table that fits your budget.
• 4The live video stream starts as soon as you enter the game. Select your chip size and click on the betting zone to place your bet.
• 5Wins and losses are automatically credited or deducted from your balance at the end of each round.

Minimum bet in Live Casino: Starting from ৳50, depending on the table. VIP tables have a minimum of ৳500.