CCPoker Terms & Conditions – Complete Platform Usage Policy

To register an account and play on ccpoker, you must meet the following eligibility requirements. We make no exceptions on these matters — they are not simply our own rules, but obligations mandated by international gaming licences.

• You must be at least 18 years of age. Account registration by minors is strictly prohibited.
• You are using the platform voluntarily, exercising your own judgment and discretion.
• Online gaming is not legally prohibited in your country of residence.
• You are not on the self-exclusion list and ccpoker has not previously closed your account.
• Each individual may hold only one account.

When creating an account on ccpoker, you are required to provide accurate and truthful information. Providing false or incorrect information may result in account termination.

• Your name, date of birth, mobile number, and email address must all be accurate.
• Only one account may be registered per mobile number.
• Keep your password strong. Never share it with anyone.
• It is solely the user's responsibility to keep their account secure.
• If you close the browser without logging out, your session will automatically expire after a short period.
• To update your information, please contact Customer Support.

Ccpoker supports deposits and withdrawals via all major mobile banking methods including bKash, Nagad, and Rocket, as well as cryptocurrency and bank transfer.

• KYC verification must be completed before any withdrawal can be processed.
• The name on the account and the name on the payment method must match.
• Winnings from bonuses are subject to specific wagering requirements before any withdrawal can be made.
• Ccpoker reserves the right to place any suspicious withdrawal request on hold for review.

Ccpoker regularly offers new bonuses, but each bonus comes with its own terms and conditions. Make sure to read them carefully before claiming any bonus.

• The welcome bonus is available to new users on their first registration only.
• Each bonus has its own expiry date — once expired, the bonus is automatically forfeited.
• Bonus funds cannot be withdrawn directly; the specified turnover requirement must be met first.
• Any detected attempt at bonus abuse will result in immediate account closure.
• Attempting to claim bonuses by opening multiple accounts is strictly prohibited.
• Ccpoker reserves the right to modify or cancel any promotion at any time.

All game outcomes on ccpoker are determined by a certified RNG (Random Number Generator). No human intervention affects the result of any game.

• If your internet connection drops during a game, the game will resume upon reconnection and the outcome will not be affected.
• In live games, the dealer's decision is final unless a clear technical error can be demonstrated.
• Odds in Sports Betting are final once confirmed and will not change.
• Exploiting any bug or glitch in the game software is prohibited; any winnings obtained in such cases will be void.
• Simultaneous logins from multiple devices are restricted.

Ccpoker is committed to maintaining a healthy and fair gaming environment. The following activities are strictly prohibited and will result in account termination.

In line with international regulations, ccpoker requires mandatory KYC (Know Your Customer) verification for all withdrawals. This is in place for your own security.

• ID Verification: A clear scan or photo of your National ID (NID), passport, or driving licence.
• Proof of Address: A recent utility bill (electricity or gas) or bank statement issued within the last 3 months.
• Payment verification: mobile banking screenshot or bank account statement sample.
• KYC verification is typically completed within 24 hours.
• Withdrawals will be held until KYC documents are submitted.

Ccpoker takes the protection of your personal information extremely seriously. We never sell your data to any third party.

• All collected data is used solely to provide services and ensure platform security.
• Information may be disclosed to government authorities when required by legal obligation.
• For details on cookies and tracking, please see our Privacy Policy page.
• You may request deletion of your data through Customer Support.

Ccpoker reserves the right to suspend or permanently close an account without prior notice in the following circumstances:

• Violation of any provision of the Terms & Conditions.
• Suspicion of fraud or money laundering.
• Registering with false information.
• Operating multiple accounts.
• Failure to cooperate with KYC verification.

Users may also close their account at any time by contacting Customer Support. All pending withdrawals will be processed before the account is closed; however, any bonus balance will be forfeited.

Ccpoker is not liable for the following:

• If a game is interrupted due to loss of internet connection or a third-party issue.
• If the user voluntarily shares their password or login credentials with another person.
• Force majeure events (natural disasters, cyberattacks, etc.).
• Delays caused by issues with third-party payment gateways.
• Financial losses resulting from the user's own decisions.

Ccpoker may update these Terms & Conditions at any time. Users will be notified in advance of any major changes via email or in-app notification.

• Changes take effect 7 days after publication; urgent updates may take effect immediately.
• Continued use of the platform after any changes have been made will be considered acceptance of the updated terms.
• The latest version will always be available on this page.

For any questions or complaints regarding these Terms & Conditions, please contact ccpoker Customer Support. We typically respond within 24 hours.

• Email: support@ccpoker.biz
• Live Chat: Available 24/7 on the platform
• The first step in resolving a dispute is to open a support ticket.
• If you are dissatisfied with our decision, you may file a complaint with the Licensing Authority.