What Information We Collect
When you create an account and use our services on ccpoker, certain information is collected. Without it, we cannot provide a secure and fair experience.
| Type of data | Example | When it is collected |
|---|---|---|
| Identity Information | Full name, date of birth, NID number | At Registration |
| Contact Information | Mobile number, email address | At Registration |
| Financial Information | Mobile banking number, transaction history | At the time of payment |
| Technical Information | IP address, device type, browser | On every visit |
| Gaming Information | Bet history, win/loss records | During gameplay |
| KYC Documents | Photo ID, proof of address | At the time of verification |
Why and how your data is used
Ccpoker never uses collected data for unnecessary purposes. Every piece of information has a specific reason for being used, and those reasons are clearly outlined below.
- Account Management: To handle registration, login, and account security.
- Payment Processing: To process deposits and withdrawals accurately.
- Fraud Prevention: To detect suspicious activity and keep your account secure.
- KYC Verification: To fulfil obligations under our international licence.
- Gaming Service Improvement: To analyze player experience and improve the platform.
- Contact: To send important updates, security alerts, and promotional offers.
- Legal Obligation: To meet information requirements set by government directives and licensing authorities.
Where your consent is required before using your data for a specific purpose, ccpoker will seek it. You can opt out of marketing emails at any time.
Data security measures
Ccpoker uses industry-standard technology to keep your data secure. See below for how we protect you in practice, not just in words.
SSL/TLS Encryption
All data exchanged between your browser and ccpoker's servers is secured with 256-bit SSL encryption — the same standard used by banks.
Server-Side Encryption
Sensitive data stored in the database (passwords, KYC documents) is kept encrypted. Server access is restricted and logged.
Two-factor authentication (2FA)
Ccpoker supports two-factor authentication (2FA) for added login security. With 2FA enabled, your account stays protected even if your password is compromised.
Regular Security Audits
Third-party cybersecurity experts regularly audit ccpoker's systems to identify and address vulnerabilities.
24/7 security monitoring
Unusual login patterns, suspicious financial transactions, and login attempts from multiple devices are automatically detected.
Cookies & Tracking Technologies
Cookies are used on the ccpoker website and app. These are small files stored in your browser that help the site remember your preferences.
- Essential Cookies: Login sessions and security tokens – the site cannot function without these.
- Analytics cookies: Which pages are visited most, and how users navigate the site — used to improve our services.
- Marketing Cookies: To show you promotional offers tailored to your interests.
You can disable marketing and analytics cookies through your browser settings or via ccpoker's cookie preference panel.
How long your data is retained
Ccpoker does not retain data beyond what is necessary. Retention periods vary by data type:
| Type of data | Retention Period | Reason |
|---|---|---|
| Account information | 5 years after account closure | Legal obligation |
| Transaction Records | Up to 7 Years | Requirements of financial regulatory bodies |
| KYC Documents | 5 years after account closure | Licensing Requirements |
| Gaming History | 3 Years | Dispute resolution & audit |
| Cookies & Session Data | Up to 30 Days | User Benefits |
| Marketing Preferences | Until Opt-Out | Communication services |
Your Rights
Ccpoker believes your data belongs to you. You may exercise any of the following rights at any time.
Right to Access
You may request to view all personal data we hold about you.
Right to Rectification
You can request corrections to inaccurate information at any time.
Right to erasure
You may request deletion of your data where there is no legal obligation to retain it.
Right to restrict processing
You can request that your data not be used for specific purposes.
Right to data portability
You may request a full download of all data associated with your account.
Marketing Opt-Out
You can opt out of promotional emails or SMS at any time.
To exercise these rights support@ccpoker.bizEmail us or reach out via live chat. We typically respond within 72 hours.
Minor Protection
Ccpoker is strictly an 18+ platform. We do not knowingly collect any data from individuals under the age of 18.
- Date of birth is verified at the time of registration.
- Age is independently verified through identity documents during the KYC process.
- If a minor's account is detected, it is immediately closed and any deposited funds are returned.
- If parents have concerns, they may report them to support@ccpoker.biz.
Changes to the Privacy Policy
Ccpoker may update this privacy policy from time to time. For significant changes, advance notice will be provided via registered email or in-app notification.
- The date of the latest update is always visible at the top of the page.
- Major changes will be announced 7 days in advance.
- Continued use of the site after a new policy takes effect will be considered acceptance of the updated policy.
Contact & Complaints
For any privacy-related questions or concerns, please contact ccpoker's data protection team. We aim to respond within 72 hours.
- Email: privacy@ccpoker.biz
- Live Chat: Available on the platform 24/7
- General Requests: support@ccpoker.biz
If you are not satisfied with our response, you have the right to lodge a complaint with the relevant data protection authority.
What sets ccpoker's privacy policy apart
We are committed to protecting your data not just on paper, but in practice.
In Plain Language
Ccpoker's Privacy Policy is written in plain, professional language — no complex legal jargon, easy to understand.
No Data Sales
Ccpoker never sells your data to advertisers or data brokers — not ever.
GDPR Compliant
Ccpoker operates in compliance with the highest international data protection standards.
In Your Control
View, edit, or delete – you have full control over your personal data.
End-to-End Encryption
All communications between the server and your browser are encrypted.
Regular Updates
The Privacy Policy is updated whenever there are legal changes or service updates.
Frequently asked questions
Play on a secure platform – get started today
Your data is safe, your payments are secure, and the games are fair at ccpoker. Join a platform you can trust.